business

Major Banks Post Updates on Payment Delays and Mobile App Issues

The Digital Artisan

Jun 28, 2024 — 1 min read

Multiple Major Banks Report Issues

There have been widespread issues with mobile banking apps and payment delays across major banks including Barclays, HSBC, Nationwide Building Society, and Virgin Money. These issues have caused significant disruptions for many account holders around the UK.

HSBC App and Payment Issues

HSBC clients reported difficulties logging into the bank's app and performance issues associated with it. The bank recognized the problem and issued a public apology to its clients for the inconvenience caused. HSBC also confirmed that they were actively working to resolve the issue.

Virgin Money App and Payment Delays

Similarly, Virgin Money clients experienced difficulties accessing the app and issues related to online banking. The bank has since reported that the mobile banking app functionality has been completely restored and that efforts are being made to handle the backlog of delayed payments as quickly as possible.

Payment Delays at Nationwide

Nationwide customers faced delays in receiving their salary or pension payments, adding to the growing list of banks experiencing technical issues. Barclays is the most recent bank to report issues, with customers reporting difficulties in sending and receiving payments.

Working Towards a Solution

While the banks are working diligently to rectify these issues, account holders are understandably frustrated, taking to social media platforms to express their concerns and seek updates. It is a crucial reminder to these financial institutions about the significant reliance each of their users has on these digital platforms for their daily financial transactions.

HSBC and Virgin Money Addressing The Issues

Both HSBC and Virgin Money have issued statements apologizing for the inconvenience and have confirmed that their digital services are now working again. In turn, they have reassured customers and reiterated the firm's commitment to resolving such issues promptly, minimizing the impact on their customers.

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